Introduction

Welcome to Vandu, a brand owned by Leo Dry Fruits and Spices Pvt. Ltd.We are committed to safeguarding your personal data and ensuring transparency regarding how your information is collected and used when you visit our website at www.vanduspices.in. This Privacy Policy is designed to inform you about our practices and your rights.

Definitions

• Service: The website www.vanduspices.in operated by Leo Dry Fruits and Spices Pvt. Ltd.
• Personal Data: Any information that identifies a living individual or entity.
• Usage Data: Data collected automatically during your interaction with the Service.
• Cookies: Small files stored on your device to enhance browsing experience.
• Data Controller: The entity responsible for determining data processing purposes—Vandu in this case.
• Data Processors: Third parties processing data on our behalf.
• User: The individual or entity using our Service and providing data.

Information We Collect

We collect the following types of information:

• Email address, full name, phone number
• Billing and shipping addresses, including ZIP code, city, state, and country
• Payment information such as debit/credit card details (processed securely via payment gateways)
• Usage Data like IP address, browser type, device info, and access times
• Tracking data from cookies, beacons, scripts, and similar technologies
• Any content you submit, such as feedback or messages on contact forms

Use of Your Data

• To provide and maintain our Service
• To notify you of changes or updates
• To respond to customer inquiries and support requests
• To process payments and deliver products
• To personalize your experience with our site
• To send you marketing communications (with opt-out option)
• To improve our website’s performance and user experience

Retention of Data

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Usage Data may be kept for internal analysis or legal compliance. Once no longer required, your data is deleted securely.

Disclosure of Data

We may disclose your data under specific circumstances:

• To comply with legal obligations
• During business transitions like mergers or acquisitions
• To service providers who assist in business operations
• To enforce our rights or respond to claims

Children's Privacy

Our services are not intended for children under the legal age. We do not knowingly collect personal information from minors. If you believe a minor has shared data with us, please contact us so we can remove it.

Your Account & Responsibility

You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized access. We reserve the right to terminate or suspend accounts for security or policy violations.

Subscription Terms

Subscriptions renew automatically each month until canceled. Charges will continue at the current rate unless you opt-out. We will notify you of pricing changes prior to billing.

User Content Guidelines

You are solely responsible for any content you post. Prohibited content includes anything illegal, offensive, or infringing on intellectual property. We may remove such content and suspend violators without notice.

Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page along with a revised effective date. Continued use of our Service indicates acceptance of the updated policy.